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US Creative Work of the Week: Grant Thornton comically shows what happens when you don't listen to clients

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Grant Thornton continues to bring the humor in its ads, as is the case with the next phase of its 'Obvious Change' campaign featuring a bartender who really doesn't listen to customers' drink orders.

The spot, by Gyro Chicago/Denver focuses on the importance of listening to clients rather than upselling them. In the spot, a woman asks a bartender at an airport lounge for a very simple vodka soda. As the bartender mixes the drink, she asks if the woman wants pickle juice then proceeds to make a foaming blue drink with a fully lit sparkler. The spot is tagged with, "Tired of not being heard? Discover Grant Thornton. Audit. Tax. Advisory. Listening."

The next customer at the end is equally unlucky breaking through, making for a comic moment that manages to sell what could be a dull product – audit, tax and advisory services – with concise-yet-humorous messaging. It's honest approach earned it the US Creative Work of the Week nod as voted on by our readers.

To vote for next week’s US Creative Work of the Week, visit our latest US Creative Works here. To keep up to date with all the advertising, design and creative projects from around the globe, visit our Creative Works homepage.

View the spot by clicking on the Creative Works box below.

gyro Chicago/Denver: Grant Thornton US 'Status Go'

Agency: gyro Chicago/Denver
Client: Grant Thornton US
Date: May 2018
Grant Thornton is debuting the next phase of its 'Obvious Change' campaign with a new TV ad.
The spot will be unveiled during The Players Championship golf tournament broadcast and focuses on listening to clients rather than upselling them. In the spot, a woman asks a bartender for a drink, then gets a completely different beverage than she ordered. The spot is tagged with, "Tired of not being heard? Discover Grant Thornton."
Credits:
 
 
Executive Creative Director: Doug Kamp
Group Creative Director: Ted Wahlberg
Creative Director: Andy Mamott
Producer: Corrine Serritella
VP, Client Partner: Gretchen Hentemann
Director: Rob Soucy
Production: Pilgrim Post
Editorial: Odd Machine
Music: Soundcake
Tags: United States
 
 
Status Go (Cocktail)
 
 
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